UCT Hospital

UCT Hospital

UCT Hospital, UCT Private Academic Hospital (UCTPAH) is conveniently located in the heart of Cape Town, adjacent to the world-renowned Groote Schuur Hospital.

At the UCTPAH we provide high quality, affordable and patient-centred medical care in a warm and welcoming environment. Our superbly equipped, modern facility is unique in that it has access to an enormous network of collective medical wisdom. This is done via collegial collaboration with the University of Cape Town Medical School and the Physicians at Groote Schuur Hospital.

The hospital is backed by the finest expertise from the UCT Medical School. Many of the doctors are world-renowned within their specific fields and represent some of the finest medical minds in South Africa. They also have the backing of a large network of collective medical wisdom via Groote Schuur and Red Cross Children’s Hospitals.

Originally known as the UCT Medical Centre the hospital was opened in February 2002 by German investor, Rhön Klinikum. In August 2002 a South African BEE health consortium Community Health Group (CHG), Netcare and West Care acquired the hospital, which was renamed UCT Private Academic Hospital.

You can expect the attention of some of the finest medical minds in the country. The fact that we offer this unique network of medical wisdom means you can rest safe and secure, knowing you are in excellent hands.

 

HOSPITAL MISSION AND VISION

Vision:

To be the leading private academic and healthcare research facility in Africa.

Mission:

With our values as our foundation we will build collaborative partnerships with all healthcare stakeholders to advance medicine in Africa to the benefit of all persons.

Through research and training we will support our partners in the advancement of medicine.

By continuously benchmarking nationally and internationally we will continue to drive the quality of service to our patients to the highest standards.

Philosophy:

  • Provision of safe medical care within an academic environment.
  • Our core values are care, dignity, participation, trust and passion.
  • We respect the rights of all.

 

FACILITIES

Catheterisation Laboratory

UCT Private Academic Hospital (UCTPAH) has 112 registered beds.

UCTPAH has the following facilities:

  • Intensive Care Unit
  • High Care Unit
  • Surgical Ward
  • Medical Ward
  • Paediatric Unit

In addition UCTPAH offers:

  • An in-house General Practitioner
  • Doctors consulting and day procedure rooms
  • Oncology, Haematology and Stem Cells unit
  • Kidney and dialysis centre
  • Catheterisation laboratory (Cath Lab) which includes an interventional angiography unit

Radiology department with:

  • Full-body computerised tomography (CT) scanner
  • Mammography unit
  • General X-ray (mobile and fixed)
  • Ultrasound facility

Fluoroscopy unit with tomography capabilities:

  • Endoscopy suite with ERCP equipment (for studies of the pancreas, gallbladder and liver)
  • Endoscopic equipment used in the diagnosis of gastrointestinal disorders
  • Complete range of electrocardiography equipment

OUR DOCTORS

Overview Of Our Doctors

UCTPAH’s unique network of collective medical wisdom means you can rest safe and secure, knowing that you are in excellent hands.

Our experienced doctors are backed by a large network of skills, research-based knowledge and medical colleagues at UCT Medical School. Using or referring to our network of doctors ensures that patients receive excellent medical care and advice from highly competent specialists. Many of our doctors have received international recognition in their respective disciplines.

In addition, most of the specialists have developed their own areas of interest and expertise. That means that patients are referred to the doctor with the most appropriate experience.

Furthermore, our collaboration with UCT Medical School, Groote Schuur Hospital and the Red Cross Children’s Hospital ensures that experts in a vast array of fields are at hand to deal with any eventuality.

 

NETCARE UCT PHARMACY

Netcare has contracts with most medical aids:

Retail business hours weekday: 08h00 – 17h00
Saturdays & Sundays: 10h00 – 12h00
Public Holidays: 10h00 – 12h00

 

VISITING HOURS

We understand that being in hospital can be a difficult experience at the best of times. We do, however, enforce visiting hours for patients and will only deviate from these under certain circumstances. The period outside of visiting hours is in place to allow patients a resting period for recovery and for their safety. The visitor-free period also allows for doctors to visit patients and for our medical staff to conduct their duties as required.

Hospital Visiting Hours

Wards:

Visiting Hours:

Contact Numbers:
Surgical Ward 14h00 – 16h00
19h00 – 20h00
021 442 1865 /1811
Medical Ward 14h00 – 16h00
19h00 – 20h00
021 442 1949 /1898
ICU (only close family – regrettably no children under 12 years) 11h00-11h30

15h00 – 16h00

19h15 – 20h00

021 442 1937 /1938
Paediatric Ward 14h00 – 16h00

19h00 – 20h00

021 442 1923 /1924
 

F4

 

11h00 – 20h00

 

021 404 3521
021 404 3497 /3498

Chemo Clinic Not Applicable 021 442 1935 /1856
Haematology High Care 14h00 – 16h00
19h00 –  20h00

 

021 442 1963

We thank you for your co-operation in this matter. Please understand that these rules are implemented for the patient’s benefit.

Visitors are requested to wait in the waiting area while patients are being attended to.

Customer Care: 021 442 1800

  • No children under 12 years of age will be allowed in the wards.
  • Only 2 visitors per patient at any given time.
  • We request that no dangerous items including firearms be brought to the hospital.
  • When leaving your ward for whatever reason, please ensure that your valuables (cell phones, jewellery etc.) are in a safe place or on your person.
  • Please do not openly display money and valuables.
  • Whilst every effort will be made to safeguard your valuables, the hospital cannot accept any responsibility for any loss incurred during your stay in the hospital.
  • To enable the security department to perform their duties well, please report any suspicious actions that you may observe to either the sister-in-charge of the ward or request to see the security or someone from the management immediately.
  • For your safety and security, kindly be aware that the building is under constant CCTV surveillance.

We wish you a pleasant stay in our hospital and a speedy recovery.

Hospital Manager

 

OTHER INFORMATION

Telephones / IPads

The ward’s personal assistant will convey all telephone messages to you. The telephones located at the reception desk and nursing stations are for the use of medical personnel only. Should you wish to bring your cell phone and/or iPad, it will be at your own risk as the hospital cannot take responsibility for any loss. Please note, however, that there are certain areas within the hospital, such as the intensive care units and theatre, where the use of cellular telephones is not permitted.

Privacy

We respect your right to privacy, and as a result, will not release any information regarding your health over the telephone. Please discuss this with your immediate family to ensure that they convey any relevant information to friends and colleagues.

Catering

We take pride in serving our patients a variety of freshly cooked meals based on sound nutritional principles. Our kitchen is Halaal and offer special diets as prescribed by your physician.

We realize that a wholesome, healthy diet plays a fundamental role in your recuperation process and acknowledge that, for a number of reasons, specific dietary requirements may apply to patients at different times.

Our registered dietician is available to assist you with any queries you may have, and our kitchen staff will make every effort to ensure that your dietary requests are met.

Please inform the admitting nurse or ward hostess if you have any food allergies.

Serving Times:

  • Diabetic snack
    • 05h00
  • Breakfast
    • 07h30 – 08h00
  • Morning snack
    • 10h00
  • Lunch
    • 11h30 – 12h00
  • Afternoon snack
    • 15h00
  • Supper
  • Evening snack
    • 20h00

Smoking

The hospital and clinics in the Netcare group have adopted a clean-air policy and smoking is only permitted in clearly demarcated areas. Please discuss this with a nurse in your ward or the ward’s personal assistant.

Counselling Services

We are able to offer trained professional counselling consultants to help patients and families cope with the emotional effects of illness, hospitalization and grief. Should you wish to make use of the services of our counselling consultant, please enquire through your ward’s Unit Manager.

Training Institution

UCTPAH is a hospital that offers nursing students the opportunity to do their practical training. Students could approach you for permission to perform certain procedures on you, under the supervision of clinical registered nurses for evaluation purposes. Please feel free to ask the relevant ward Unit Manager for more information.

Security

We are committed to the safety of our patients, doctors and staff as well as the safety of visitors. Clearly visible security personnel are therefore situated at strategic positions throughout the hospital and the hospital grounds, particularly in the parking areas.

Coffee Shop

The coffee shop is situated at the end of the hospital corridor opposite the rear exit security desk and offers a tasty range of light snacks, drinks and confectionery. The coffee shop is open between:

Monday to Friday: 08h00-16h00

Vending machines are available to cover the need for snacks and drinks after hours.

Pharmacy Services

The pharmacy in this hospital can provide patients with all their in-hospital and discharge (TTO) pharmaceutical needs and professional advice may be sought from our pharmacy staff. Toiletries and gifts are also available. Please feel free to make use of our pharmacy for your on-going pharmaceutical requirements.

Pharmacy Hours

  • Monday to Friday:  08h00 – 17h00
  • Saturday, Sunday & Public Holidays:  10h00 – 12h00

Medication

Any medication which you take on a regular basis must be handed in to the nursing staff who will administer them along with medications prescribed during your stay. Patients are requested not to administer their own medication.

Discharge

Once your doctor has confirmed your discharge, you are requested not to leave the hospital until all the necessary documents have been signed at the ward reception. Please collect your medication at the pharmacy.

Security

We are committed to the safety of our patients, doctors and staff, as well as the safety of visitors. Clearly visible security staff are situated at strategic positions throughout the hospital and on the hospital grounds. However, UCTPAH and the management cannot be held responsible for any losses or damage that you may occur when in hospital.

Daily Cleaning Wards

UCTPAH strive to the highest level of cleanliness. Wards will be cleaned and bed linen and towels changed on a daily basis through a specialized outsourced cleaning company. Should you require any additional blankets, duvets or pillows, please speak to the ward personal assistant or any nursing staff member.

Parking

Our parking is managed by an outside company. Should you wish to make contact with them, you are welcome to request their number from the Marketing/Client Relations Officer.

 

CONTACT US

Physical Address

UCT Private Academic Hospital

1st Floor D18

L Block New Main Building

Anzio Road

Observatory

7925

 

 CONTACT NUMBERS

Tel:  (021) 442 1800
Fax: (021) 442 1851

E-mail address: uct.info@netcare.co.za

 GPS COORDINATES

Latitude: -33.942433

Longitude: 18.463394

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